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New media technologies are rapidly transforming existing mass media.
Television for example, is being extended to broadband IP TV, mobile
TV, 3G and broadband satellite. The countdown for the switch-over
to digital media has started. It seems likely that mass media may
not survive for long in the current format.
MyAmazon, MyEbay, MyRadio & MyTV
More than one out of 10 Americans own a portable MP3 player
(like iPod). More than 8 out of every 10 European citizen has a
mobile phone. (Even lesser developed countries like Brazil can boast
of nearly 4 out of 8!) And of course, Personal Computers are ubiquitous,
almost de rigeur for Net surfing, chatting & email!
Broadband Internet, video streaming, data services & mobile
TV are under various stages of implementation in different parts
of the world.
Personal media devices coupled with online technologies gives us
access to mass media platforms like music sites, video on demand,
DTH satellite TV and customize content - with the added feature
of setting as per individual preferences.
And content providers already see multiple options for taking customized
content to individual viewers. .
Audience
of 'One'
We are in the era of "customer splitting" - across media, across
platforms, across brands, ... Naturally, traditional media will
be the most affected by this phenomenon. Yet the biggest challenge
for media owners is also its biggest opportunity. (As usual!)
New opportunities for innovation is attainable through partnerships
for creating new businesses and new revenue models. Partnerships
typically with the gaming industry, with telecom & wireless operators
and with portals.
In the personalized, customized delivery model, making profits from
the “each viewer” will be a strategic objective. And ARPU (Average
Revenue Per User), the yardstick of success. Welcome to the age
of audience of 'One'.
A typical example of audience of 'One' is the gaming industry which
has adapted to online gaming. Role playing games and virtual graphics
worlds are getting more "realistic" by the day. And revenue models
in online gaming are designed on a per user basis. Including,
possibly the advertising !
Indeed, because of the high speed developments, the gaming industry
is considered as pace-setter in the field of convergence & innovation.
Mass
Media Platforms
On
one level, telecom infrastucture is rapidly converting to digital
technology, with high bandwidth access. On another parallel level,
television networks are on their way to become high speed digital
content distribution platforms. In fact, mass media is in the process
of transforming into high tech. mass platforms for distributing
video, audio, information (news) and finally, data.
All-pervading digtal, "addressable" technology will permit user-preference
based (or target-based, depending on the point of view) narrowcasting
- which will ride on the (future) high tech. mass media platforms.
Of course piracy, digital rights management remain major issues.
But in the age of digital communication, mass media as we know it,
may not be around for long.
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