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We
live in turbulent times!
Till
the early nineties, computer technology was used to facilitate decision
making by storing & quickly retrieving business information. Somewhere,
the line between computer technology and telecom started blurring.
Information technology (I.T.) was the new name. And game.
The
past decade has seen I.T. developing at a furious, never-before
pace. In the late nineties, business processes were
(re-)designed on the basis of available information technology.
Today,
new businesses are conceived on the foundation of emerging technology.
On
another track, the sheer growth of television medium vis a vis print
is a clear indication of the audience's preference for electronic
media. (NRS 2002 has revealed 10% growth in TV viewers in urban
India. In comparison, the increase in urban newspaper readers is
practically nil.)
Everybody
is aware of the marketing companies' obsession to get into every
household. What is not so obvious is the fact that the Govt. machinery
needs to access individuals. And what better way than through the
television route? With set-top boxes leading the way to digital
/ interactive television, it
seems clear that the TV set will be the hub of the future
household.
From the Govt.'s point, can you imagine the
benefits of being able to address each household individually as
well as collectively at negligible cost? Just think of disseminating
health-related information to each individual or collecting
taxes without a large (& very often corrupt) revenue department.
And selling state-run
lotteries via television. Or conducting polls via television.
To
assess the projected impact of technology, we conducted a 'thought
experiment'.
We
started by tracing the origins of the 2 mass media: print & television
and went on to record the evolution and the current state of each,
recording the changes in physical characteristics, content focus
& revenue sources. On a parallel track, we traced the development
& progress of information technology and the internet. And finally,
we super-imposed the two tracks.
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